frequent questions
Requirements
A Valid driver license issued in your state or country is acceptable as well as international licenses.
Yes, insurance is required by state law. If you own a car in the United States, contact your insurance company to confirm your policy is transferable to a rental car for Collision, Liability, and Uninsured Motorists.
Underage drivers must have full insurance coverage and credit card under. No renters under 21yo.
You will be required to provide proof of insurance at the pick up time. Bring your declaration’s page with your valid driver’s license matching the address of residence.
Primary renters/drivers and all additional drivers must be 21 years old at least. Hold a valid driver’s license issued at least 1 year prior to the rental. We do not provide any kind of coverage to renters under 25 years old.
Method of payment
We accept Cash, Credit Card, Debit Card and contactless NFC payments.
NO, the main driver on the reservation must provide a physical card under his name in order to rent a vehicle. Cash, prepaid, digital and debit cards are not accepted for the security deposit.
Deposit
When renting a car a credit card deposit is required to cover incidental charges such as but not limited to physical damages, tolls, fuel, miles, rental extension, and late fees. The deposit is released on the next days after your return. In case you don’t have a credit card for the rental, you will be required to provide proof of address, poof of full coverage insurance and a higher deposit. Restrictions apply.
There is a refundable, reasonable security deposit for all of our rentals. The deposits range from $200-$5,000 which depends on your choice of vehicle and the level of your coverage. See terms and conditions for more information.
Additional charges
Yes, each additional driver is subject to an additional driver charge plus any underage fee in case it appies.
The rental vehicle must be returned with the same amount of fuel the vehicle had when it was rented. Otherwise a surcharge of $8.00 / gallon will be added to your account plus any applicable taxes.
Yes, drivers or renters under 25 yo are subject to underage driver fee. Young driver fee amount varies according to age and vehicle class. No renters under 21. No exception.
We do have accessories that can be rented with the vehicles. The accessories are Baby Seats, Sim Cards, GPS systems, and Wi-Fi hotspots.
Out of state
Our vehicles cannot be driven out of state. Penalty applies. If that is your plan please contact us to see your options, terms and conditions.
Monthly special
Yes, vehicles can be rented by the month (4 weeks) at a discounted price.
Returning vehicles
Yes, we have after hours drop off service. Let us know in advance for instructions on where/how to drop your rental out of business hours.
